Install/Run

I get a message that says "A patch error has occurred. Exiting the game. Make sure that your disk has enough space available." and the update doesn't continue.

MIR2M : Grandmaster shuts down with a message that says "Unauthorized access detected."

When I try to download from the Google Play Store, I get a message that says "Your device is not compatible with this version."

What are the minimum requirements for mobile devices and PC?

It says launch MIR2M : The Grandmaster and update at the store, but it won't update at the store.

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Payment

What types of payment methods are there?

The payment was successful, but I did not receive the item.

Continues to fail to make payments

How do I refund my purchase?

System

I frequently get disconnected from the game due to network issues.

I don't want to receive push notifications (mobile).

There's no sound when I play the game (mobile & PC).

I can still hear sound after muting the volume.

Can I use mobile gamepad controllers, keyboard, or mouse to play MIR2M : The Grandmaster?

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Account

How to login using Guest account?

I want to delete my MIR2M : The Grandmaster account.

Account suspended due to refund.

I forgot the ID and password of my Google/Facebook/Apple account.

My account has been banned.

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Game

Unavailable to find a character.

I want to change my character's appearance.

How do I expand my Inventory?

I want to rename my character.

I want to upgrade a gear.

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CQB

Is it possible to change or unlink my WEMIX Play Wallet from my current MIR2M account?

Is the in-game shop the only place where I can check my CQB?

If the refinement fails, will all of my materials be used?

My CQB has not been received after refining. What should I do?

What is Septaria?

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