The payment was successful, but I did not receive the item.
If you have not received the product, please check the following in order:1. Completely exit the game and re-login to check if it is in your inventory or mailbox.2. If the product is not there, please report the issue to customer service, providing detailed information.[Customer Service Form]- Server- Nickname- Payment receipt number or screenshot.
How do I refund my purchase?
How to refund purchased items.You must meet the following conditions in order to refund your purchase.1. If 7 days have not passed since the product was purchased.2. If the received product is not used.3. If the product does not take effect immediately upon purchase - Products that take effect immediately upon purchase, such as Monthly Subscription, cannot be refunded.4. If you did not gain any additional profit from the purchase of a product. - Any act of receiving the rewards for reaching a hi
Is it possible to change or unlink my WEMIX Play Wallet from my current MIR2M account?
Once you have linked your WEMIX Play Wallet account to your MIR2M account, you cannot change or unlink your WEMIX Play Wallet, so please be mindful before linking your wallet.
It says launch MIR2M : The Grandmaster and update at the store, but it won't update at the store.
Please follow the instructions below and carry out the update.※ Deleting game cache/data and reinstalling the game wipes out all in-game data of guest accounts. Ensure that your account is linked before carrying out these steps.■ How to Solve the Google Play Store (AOS) update problem1. Tap [Settings] > [Apps] > [Google Play Store]2. Delete updates, cache, and data3. After rebooting the device, open Google Play Store and select [Agree] on the pop-up4. Reinstall MIR2M : The Grandmaster *More info
