How do I refund my purchase?
How to refund purchased items.You must meet the following conditions in order to refund your purchase.1. If 7 days have not passed since the product was purchased.2. If the received product is not used.3. If the product does not take effect immediately upon purchase - Products that take effect immediately upon purchase, such as Monthly Subscription, cannot be refunded.4. If you did not gain any additional profit from the purchase of a product. - Any act of receiving the rewards for reaching a hi
The payment was successful, but I did not receive the item.
If you have not received the product, please check the following in order:1. Completely exit the game and log back in to check if it is in your inventory or mailbox.2. If the product is not there, please report the issue to customer service center, providing detailed information.[Customer Service Form]- Server- Nickname- Payment receipt number or screenshot.
Account suspended due to refund.
Your account may get suspended if you have directly refunded your in-app purchase through the store but not from our official customer center.■ If your account has been suspended after directly refunding at the store after using the product, it will be released according to the following procedure.1. Create a new character on a new server.2. Repurchase the refunded item.3. Provide the customer center with the server/nickname of the suspended character and the new server/nickname.4. The newly pu
Can't download/launch MIR2M : The Dragonkin on the app player.
MIR2M : The Dragonkin is currently only available through BlueStacks, and cannot be played on any other app player.Please download BlueStacks to play the game.Click to Download
What types of payment methods are there?
[Mobile]■ Google Play Store - Credit/Debit Card■ APP Store - Credit/Debit Card[Bluestack]■ Eximbay - Credit Card
